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Frequently Asked Questions
  1. Moss Box Support
  2. Getting Started
  3. Gifting Program

Will I need to enter debit/credit details to redeem my gift?

Yes, you will need a valid credit/debit card to redeem your gift. You will not be charged until the end of your gifting period, or until you decide to purchase an item that you have rented.

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Articles in this section

  • Do you offer gift subscriptions?
  • How do gift subscriptions work?
  • How do I purchase a gift subscription?
  • How do I redeem a gift?
  • Who can redeem a gift subscription?
  • I made an error in the recipient's/my email – what do I do?
  • The recipient hasn’t received an email with their gift card. What do I do?
  • How will I know if my electronic gift card has been delivered?
  • Can I use my gift subscription to buy a garment?
  • How do I cancel my subscription when my gift subscription ends?
See more
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SUPPORT

Email: support@mossboxunlimited.co.uk

Talk to us: Mon – Fri 9am – 5pm

(800-048-8204)