Welcome to Moss Box! After you’ve used your email address to register for Moss Box, you can start creating your virtual wardrobe. Begin by logging in to your registered account and clicking on the hanger icon in the upper right-hand corner of the page. You’ll be directed to your wardrobe page where you can view the following: The At-Home section, the On-the-Rack section and the On-Hold section.
The At-Home section shows all items that have been dispatched to you. This includes items that are on their way to you, ones that are in your possession and ones that are being dispatched back to us. You can also track packages and buy items in this section.
The On-the-Rack section shows all items that you want to rent from us. These are items that you’ve selected and placed in your wardrobe. Make sure you fulfill your wardrobe minimum of 6 items for the best experience possible and to ensure you’ll start receiving boxes from Moss Box.
You can add as many items to your virtual wardrobe as you want. A full wardrobe leads to faster delivery turnarounds. Moss Box lets you rent things you may not want to buy – no strings attached.
The On-Hold section shows all the items you would love to rent from us at a later date. We like to think of this section as an attic – items you want to bookmark for later, when it’s the appropriate season or occasion. When the time’s right, simply move an item to the On-the-Rack section with a quick click.
You can also choose to delete an item if you’re no longer interested in receiving it. Click Hold or Delete under the image of your choice to perform this action.
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