If it is an item you have Return Notified you will be unable to buy it, as we are preparing your next shipment to replace it. To remove the Return Notification, please email us on firstname.lastname@example.org with the description of the item and we’ll take care of it for you.
Articles in this section
- How do I purchase an item?
- Will the items be discounted?
- A garment I want is on moss.co.uk, but not on Moss Box. When will you have it?
- I have an item and love it so much that I don't want to send it back. Can I buy it from you?
- Can I buy a piece that I have not tried?
- Why is the Buy option disabled for some items?
- I sent back an item that I love. Can I buy it?
- Where can I check the history of my item purchases?
- Can I use a different debit/credit card than the one attached to my Moss Box account to pay for a purchase?
- I am seeing a better price for an item on the Moss Box site than the price shown in my At-Home section. Will you match the price?