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Frequently Asked Questions
  1. Moss Box Support
  2. Purchases
  3. Try Then Buy

A garment I want is on moss.co.uk, but not on Moss Box. When will you have it?

We launch fresh styles weekly and this item may be part of our future New Arrivals – so keep a lookout for your favourites to appear.

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Articles in this section

  • How do I purchase an item?
  • Will the items be discounted?
  • A garment I want is on moss.co.uk, but not on Moss Box. When will you have it?
  • I have an item and love it so much that I don't want to send it back. Can I buy it from you?
  • Can I buy a piece that I have not tried?
  • Why is the Buy option disabled for some items?
  • I sent back an item that I love. Can I buy it?
  • Where can I check the history of my item purchases?
  • Can I use a different debit/credit card than the one attached to my Moss Box account to pay for a purchase?
  • I am seeing a better price for an item on the Moss Box site than the price shown in my At-Home section. Will you match the price?
See more
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SUPPORT

Email: support@mossboxunlimited.co.uk

Talk to us: Mon – Fri 9am – 5pm

(800-048-8204)