What should I do if I don't see a response to my email?

If you don’t receive a reply, check your junk folder to see if you find any of our emails there.

Open the email and look for the option ‘Not junk’ on top of the email and mark as ‘Not junk’. This will ensure you always get our emails in your inbox. If the problem persists, contact us at 0800 048 8204. Our regular support hours are Monday-Friday, 9:00 a.m. to 5:00 p.m.

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