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Frequently Asked Questions
  1. Moss Box Support
  2. Purchases
  3. Try Then Buy

How do I purchase an item?

Click the hanger icon in the upper right-hand corner of the page to access your wardrobe. Click Buy Item below the item you wish to buy. We will charge the card we have on file and the item is yours.

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Articles in this section

  • How do I purchase an item?
  • Will the items be discounted?
  • A garment I want is on moss.co.uk, but not on Moss Box. When will you have it?
  • I have an item and love it so much that I don't want to send it back. Can I buy it from you?
  • Can I buy a piece that I have not tried?
  • Why is the Buy option disabled for some items?
  • I sent back an item that I love. Can I buy it?
  • Where can I check the history of my item purchases?
  • Can I use a different debit/credit card than the one attached to my Moss Box account to pay for a purchase?
  • I am seeing a better price for an item on the Moss Box site than the price shown in my At-Home section. Will you match the price?
See more
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Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@mossboxunlimited.co.uk

Talk to us: Mon – Fri 9am – 5pm

(800-048-8204)