The only card we will charge is the one currently on file for your account. If you would like to use an alternate card, we will need you to update your credit/debit details through your account page. Sign in to your account and then click on your name located at the top right-hand side of the page. Select My Account and go to Billing Details. Select Update Billing to add your new debit/credit card details.
Articles in this section
- How do I purchase an item?
- Will the items be discounted?
- A garment I want is on moss.co.uk, but not on Moss Box. When will you have it?
- I have an item and love it so much that I don't want to send it back. Can I buy it from you?
- Can I buy a piece that I have not tried?
- Why is the Buy option disabled for some items?
- I sent back an item that I love. Can I buy it?
- Where can I check the history of my item purchases?
- Can I use a different debit/credit card than the one attached to my Moss Box account to pay for a purchase?
- I am seeing a better price for an item on the Moss Box site than the price shown in my At-Home section. Will you match the price?