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Frequently Asked Questions
Moss Box Support
Delivery and Returns
Delivery and Returns
Shipment related
Where does Moss Box ship?
How do I receive my first box?
How frequently can I switch out items?
Do you offer express delivery?
How long will it take for a package to get to me?
How long do I get to keep these items? Are there due dates?
Return process
How do I Return Notify items?
How do I exchange pieces?
How do I undo a return notification?
Can I rent and/or return at a Moss Box store?
How do I return the items? What happens if I lost a return label?
Delivery delay?
What do I do if my box is delayed?
What if I have not received my box?
Try Quick Answers before contacting Customer Service
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SUPPORT
Email:
support@mossboxunlimited.co.uk
Talk to us: Mon – Fri 9am – 5pm
(
800-048-8204
)